Privacy Policy

At FaceFinder AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us when using FaceFinder AI, including:

• Account information such as your name, email address, and profile details.
• Event and gallery information provided by photographers or event organizers.
• Photos and media files uploaded to our platform.
• Information you provide when contacting our support team.

To provide our AI-powered photo discovery service, we may process facial recognition data, including face embeddings or facial feature representations, solely for the purpose of matching guests with their event photos.

2. Facial Recognition Data

FaceFinder AI uses facial recognition technology to help guests quickly find their photos from event galleries.

Face embeddings are securely processed and used only for photo matching purposes. We do not sell, rent, or share facial recognition data with third parties for advertising or unrelated purposes.

We apply appropriate security measures to protect facial recognition data and limit access only to authorized systems required to provide the service.

3. Data Usage

We use collected information to:

• Provide and improve FaceFinder AI services.
• Match guests with their event photos.
• Manage accounts, subscriptions, and payments.
• Provide customer support and respond to inquiries.
• Maintain platform security and prevent misuse.

4. Data Retention

We retain event photos, account information, and facial recognition data only for as long as necessary to provide our services and according to the selected plan limits, event requirements, and applicable policies.

When retention periods expire, data may be securely deleted or removed from our active systems.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no online service can guarantee absolute security, and users should take appropriate steps to protect their account credentials.

6. Third-Party Services

We may use trusted third-party service providers for hosting, storage, payment processing, analytics, and other operational requirements. These providers are only permitted to process information as necessary to provide their services and are expected to maintain appropriate security standards.

7. Your Rights and Choices

You may request access, correction, or deletion of your personal information, subject to applicable laws and service requirements.

If you have questions about your data or privacy practices, please contact our support team.

8. Policy Updates

FaceFinder AI may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be published on this page with the revised effective date.

By using FaceFinder AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.